What services does ZeeQue Exchange offer?

We offer Currency Exchange and Money Transfer services to 200+ countries across the globe.

Can I perform transactions online with ZeeQue Exchange?

Currently, the State Bank of Pakistan does not allow us to serve our customers online. All customers must visit ZQEC’s outlets to complete transactions.

For what purposes can individuals purchase foreign currency from ZeeQue Exchange?

Individuals can purchase foreign currency either for international travel or for bank deposit purposes. Both have seperate regulatory requirements.

Is there any commission charged for transactions at ZeeQue Exchange?

No, ZeeQue Exchange charges 0% commission for its services.

How much currency can an individual purchase from ZeeQue Exchange?

Each individual can purchase a maximum of $10,000 in one day and a maximum of $100,000 in one calender year as per the instructions of the State Bank of Pakistan.

How much currency can an individual purchase for their international travel?

International travelers can purchase up to $5,000 for each trip and can purchase a maximum of $30,000 in one year for travelling purposes.

What are the methods to transfer funds abroad?

Customers can transfer funds abroad through:

International Bank Account Transfer (TT) Service

  1. Western Union Instant Money Transfer Service
  2. MoneyGram Instant Money Transfer Service
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What is the maximum amount an individual can transfer abroad in one year?

An individual can transfer up to $100,000 abroad in one calender year. Transfers can only be made to either:

  1. The Customers Personal Foreign Bank Account
  2. Blood Relatives Foreign Bank Account
  3. Foreign University Bank Account
  4. Foreign Hospital/Clinics Bank Account

What are the requirements for transferring funds to a family member abroad?

To transfer funds to a family member abroad, the following documents are required:

  1. Senders Bank Statement (Copy)
  2. Sender ID Card (Original)
  3. Receivers Passport (Copy)

Customers wishful of transferring funds to their family abroad can visit ZeeQue Exchange with these documents, undergo a quick biometric verification and pay for their transfer. Transfers are usually completed within 2-3 business days.

How can I find a ZeeQue Exchange branch near me?

You can visit the ZeeQue Exchange website or contact customer support at 03-111-716-716 to find the nearest branch in your city.

How does ZeeQue Exchange ensure the security of my transactions?

ZeeQue Exchange adheres to all regulatory requirements set by the State Bank of Pakistan (SBP) and uses secure channels to safeguard your transactions.

How can I contact ZeeQue Exchange for any inquiries or support?

You can reach out to ZeeQue Exchange through our dedicated customer support via phone at 03-111-716-716.

Can businesses transact with ZeeQue Exchange?

No, only individuals can use ZQEC’s services. The State Bank of Pakistan does not allow exchange companies to deal with commercial businesses.

What is our international university fee transfer service?

Our international university fee transfer service enables students and/or their parents to securely and conveniently transfer funds internationally for payment of university fees.

How long does it take to transfer the funds abroad?

The transfer process typically takes 2-3 business days to complete.

What are the documents required for transferring fee abroad?

  1. University Offer Letter (clearly mentioning students full name and tutiton amount)
  2. Students Passport
  3. Senders CNIC

What are the payment modes available with ZeeQue Exchange?

In accordance with SBP regulations, transfers under $2,000 and equivalent can be paid for in cash and banking channels (Cross Cheque, RTGS, Online Transfer, Pay Order) must be used for payment of transfers above $2,000.

Is there a maximum limit for transferring funds for university fee payments?

Yes, as per current regulations, there is a maximum daily limit of $10,000 for transferring funds abroad for university fee payments.

What are the charges associated with the transfer?

The charges for the transfer include a flat fee of $22, which covers the bank charges. We pass on our discounted bank charges rate to our customers.

How do I initiate the transfer?

To initiate the transfer, you need to download the form from our website, visit a ZeeQue branch to submit the form and required documents, complete biometric verification, and make the payment.

Can I track the progress of my transfer?

Yes, we provide updates on the progress of your transfer, ensuring transparency throughout the process.

What documents are required for the transfer?

You will need to submit the filled form along with the university offer letter, senders CNIC and students passport.

Can I transfer funds to any university worldwide?

Yes, we have an extensive global network that allows you to transfer funds to almost all major countries in the world other than those blacklisted by the FATF.

Are the exchange rates competitive?

Yes, we offer highly competitive exchange rates to ensure that you get the most value for your money when transferring funds for university fee payments.

What happens if there is an issue or error with the transfer?

In the rare event of an issue or error, our dedicated customer support team is available to assist you. Please reach out to us at 03-111-716-716, and we will promptly resolve the matter.

Can I transfer funds on weekends or public holidays?

Please note that transfers are typically processed on business days. Transfers made on weekends or public holidays will be processed on the next business day.

Can I cancel or modify a transfer after it has been initiated?

Once the transfer has been initiated, cancellation or modification may not be possible. It is essential to carefully review the details before confirming the transfer.

Is there a customer support team available to assist me?

Yes, our friendly and knowledgeable customer support team is available at 03-111-716-716 to assist you with any questions or concerns you may have regarding the transfer process.

How will I receive confirmation of the transfer?

We will provide you with a confirmation and receipt once the funds have been successfully transferred. You can keep it for your records.