FAQ’s

An individual can transfer up to $100,000 abroad in one calender year. Transfers can only be made to either:

1. The Customers Personal Foreign Bank Account
2. Blood Relatives Foreign Bank Account
3. Foreign University Bank Account
4. Foreign Hospital/Clinics Bank Account

To transfer funds to a family member abroad, the following documents are required:

1. Senders Bank Statement (Copy)
2. Sender ID Card (Original)
3. Receivers Passport (Copy)

Customers wishful of transferring funds to their family abroad can visit ZeeQue Exchange with these documents, undergo a quick biometric verification and pay for their transfer. Transfers are usually completed within 2-3 business days.

You can visit the ZeeQue Exchange website or contact customer support at 03-111-716-716 to find the nearest branch in your city.

ZeeQue Exchange adheres to all regulatory requirements set by the State Bank of Pakistan (SBP) and uses secure channels to safeguard your transactions.

You can reach out to ZeeQue Exchange through our dedicated customer support via phone at 03-111-716-716.

No, only individuals can use ZQEC’s services. The State Bank of Pakistan does not allow exchange companies to deal with commercial businesses.

Our international university fee transfer service enables students and/or their parents to securely and conveniently transfer funds internationally for payment of university fees.

The transfer process typically takes 2-3 business days to complete.

1. University Offer Letter (clearly mentioning students full name and tutiton amount)
2. Students Passport
3. Senders CNIC

In accordance with SBP regulations, transfers under $2,000 and equivalent can be paid for in cash and banking channels (Cross Cheque, RTGS, Online Transfer, Pay Order) must be used for payment of transfers above $2,000.

Yes, as per current regulations, there is a maximum daily limit of $10,000 for transferring funds abroad for university fee payments.

The charges for the transfer include a flat fee of $22, which covers the bank charges. We pass on our discounted bank charges rate to our customers.

To initiate the transfer, you need to download the form from our website, visit a ZeeQue branch to submit the form and required documents, complete biometric verification, and make the payment.

Yes, we provide updates on the progress of your transfer, ensuring transparency throughout the process.

You will need to submit the filled form along with the university offer letter, senders CNIC and students passport.

Yes, we have an extensive global network that allows you to transfer funds to almost all major countries in the world other than those blacklisted by the FATF.

Yes, we offer highly competitive exchange rates to ensure that you get the most value for your money when transferring funds for university fee payments.

In the rare event of an issue or error, our dedicated customer support team is available to assist you. Please reach out to us at 03-111-716-716, and we will promptly resolve the matter.

Please note that transfers are typically processed on business days. Transfers made on weekends or public holidays will be processed on the next business day.

Once the transfer has been initiated, cancellation or modification may not be possible. It is essential to carefully review the details before confirming the transfer.

Yes, our friendly and knowledgeable customer support team is available at 03-111-716-716 to assist you with any questions or concerns you may have regarding the transfer process.

We will provide you with a confirmation and receipt once the funds have been successfully transferred. You can keep it for your records.